Cloud Services

Our customers want to benefit from greater control and insightful information from their telecare equipment. From being able to programme equipment remotely to creating reports, digital telecare enables you to have greater access, flexibility and empowers your teams in their roles.

From our telecare equipment to our careline service, each is provided with an application to enable you to deliver the best service to your customers.

We recognise our customers are often on the move and working from multiple locations therefore, these applications all form part of our cloud services, which are accessible from any internet connected device.

Security Focussed

Located across 2 UK data security centres, complying with ISO14001:2015, ISO 22301, ISO 27001, ISO 50001, ISO 9001, and meets advisories of the Uptime Institute.

Remote Working

Cloud based applications enable staff to work remotely whilst ensuring customer satisfaction.

Digital Era

Appello have already managed over 2.5 million digital through our cloud services.

AppelloHQ

AppelloHQ is the management application which supports all our hardwired warden call solutions including Smart Living Solutions and SmartConnect.

It provides housing providers with control over equipment and insight into the warden call system usage, enabling greater customer service.

AppelloSBR

AppelloSBR is an information access tool for operators at the monitoring centre, providing greater control of Technology Enabled Care services data.

It is a secure gateway into individuals personal information, enabling Appello Careline staff to make an informed decision when an emergency button has been pressed.

AppelloDMP

AppelloDMP for SmartLife, our secure management tool provides easy access wherever you are for upgrades and programming along with 24/7 device monitoring.

Looking for yourself or a loved one?

Cloud Services